Find answers to common questions about orders, our products and our services.
Search for your product to open its product page and download its instructions.
If the product is no longer available on our website, use the instructions request form.
Our products come with a two-year warranty, provided the instructions for use have been followed.
Please have your proof of purchase dated within the last two years ready and complete the support form below.
Warranty requests cannot be handled by telephone.
Our after-sales team can help you check the availability of a spare part. Use the form below to provide the product name, reference and the part you need.
Contact the dedicated team at contact@bukiwatch.fr.
Tell us about your business using the form below so our team can review your distribution enquiry.
For press enquiries or partnership opportunities, tell us about your project using the form below. Our team will get back to you.
Can’t find the answer to your question?
Tell us how we can help using the form below.
Useful contacts
After-sales service, warranty and spare parts: sav@bukifrance.com
Buki Watch: contact@bukiwatch.fr
All other enquiries: service-clients@bukifrance.com